Field Service Engineer
Company: Orion Talent
Location: Atlanta
Posted on: May 9, 2024
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Job Description:
Position Details:
Title: Field Service Engineer
Location: Atlanta, GA
Shift: Daytime hours mainly Monday-Friday with occasional evening
or weekend.
Compensation: $70k- S80k depending on experience + structured OT
for salary
o Bonuses/Additional Compensation - Quarterly bonuses and car
allowance, Interactive and dedicated training and support, tuition
reimbursement, helps new hires get certified in Lean Six Sigma
Black Belts with additional assistance for PMP, PE and other
relatable certifications
Benefits: Medical, Vision, Dental and life insurance, company
matching 401K, paid Holidays, PTO
Travel: Up to 70% overnight can be expected, typically a 100-mile
radius
Position Description:
Provide field support on Company equipment both in and outside of
assigned territory as required. Install, remove, repair, upgrade,
and perform preventative maintenance with a high level of skill,
detail, and account management.
Responsible for providing field support on Company equipment in and
out of an assigned territory.
Maintains a high level of White Glove Service and Customer
Interaction.
Focus on precise and detailed Service Reporting.
Provide field support on Company equipment including installs,
repairs, upgrades, preventive maintenance, workshop/show support
and removal of equipment.
Proficiency in laser technology.
Maintains an average repeat call rate of 5 % or less.
Responsible for all daily logistical matters and departmental tasks
as assigned.
Maintains personal inventory location with 5 % variance.
Weekend work required to support trade shows, workshops, and
customer repairs. Must be able to travel on Sunday night for an
early Monday service call as required.
Responsible to provide a high level of communication to
Dispatching, their Regional Manager and customers.
Focus of this position is to attain a high level of performance in
customer service, repair work and a strong focus on developing
account management skills.
Requirements:
Trade school certification, military certifications, etc. all
required
5+ years' experience in electronics troubleshooting
Ability to read and interpret schematics
Ability to work with other employees as a team.
The importance of your professional demeanor and ability to sell
yourself cannot be overstated. This company knows you are most
likely coming into this role with no previous corporate service
experience, but they also know that military candidates bring a
unique skill set to the table, so it's up to you show you can make
that leap. Company is looking for commitment to their culture and
core values, (sound familiar?), show them how much that means to
you as well.
Keywords: Orion Talent, Macon , Field Service Engineer, Engineering , Atlanta, Georgia
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here to apply!
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