Director, Sales Operations
Company: NICE
Location: Atlanta
Posted on: November 6, 2024
Job Description:
At NICE, we don't limit our challenges. We challenge our limits.
Always. We're ambitious. We're game changers. And we play to win.
We set the highest standards and execute beyond them. And if you're
like us, we can offer you the ultimate career opportunity that will
light a fire within you.So, what's the role all about?We are
looking for a Sales Operations Director to be a key member of our
Business Operations and Strategy team. This candidate will help
increase the productivity of our sales force and revenue growth of
the SMB and Global Channel Partners business. You will play a
critical role in structuring the GTM for the Sales teams globally,
and in providing insights to executive leadership through data
analysis of team performance and existing processes.How will you
make an impact?
- Communicating and partnering with senior executives and sales
leadership
- Collecting, analyzing, and reporting vast volumes of sales and
operational data from various internal systems including amongst
others our BI platform, Salesforce.com, Order Admin Systems, and
ERP
- Evaluating sales trends, records and performance by territories
and product offerings against sales quotas at a regional, segment,
territory and individual sales executive level, in order to drive
efficiency and improvements in our business operations
- Presenting insightful business insights on an on-going basis to
the regional management team, operational improvement areas, and
enforce implementation across sales
- Strategic thinking, planning, implementation and enforcement of
business improvement initiatives between sales, presales, services,
product, legal and finance.
- Developing, tracking and monitoring of regional sales related
KPIs such as pipeline generation, pipeline growth and development,
and sales teams productivity to improve internal processes
- Partnering with sales management and sales executives in
supporting day to day operational decisions such as go-to-market
plans, accounts coverage, quota assignments, internal mobility,
product assignments and territories structuring
- Evaluating internal and external economic conditions to assist
in the development and evaluation of the sales forecast, and
constant improvement of go-to-market plansHave you got what it
takes?
- Bachelor's degree in Computer Science, Finance, Business
Administration, Accounting, or other business related field
required, MBA (preferred)
- 5+ years of experience preparing complex operational and
business analysis experience- preferably sales operations
experience
- Experience in collaborating with business leaders and key
stakeholders to deliver data-driven efficiency improvements
- Experience in a top-tier consulting firm is highly
desirable
- Experience in a global technology company; Enterprise software
company experience is strongly preferred
- Excellent data management and analysis capabilities
- Excellent presentation and communication skillsWhat's in it for
you?Join an ever-growing, market disrupting, global company where
the teams - comprised of the best of the best - work in a
fast-paced, collaborative, and creative environment! As the market
leader, every day at NICE is a chance to learn and grow, and there
are endless internal career opportunities across multiple roles,
disciplines, domains, and locations. If you are passionate,
innovative, and excited to constantly raise the bar, you may just
be our next NICEr!At NICE, we work according to the NICE-FLEX
hybrid model, which enables maximum flexibility: 2 days working
from the office and 3 days of remote work, each week. Naturally,
office days focus on face-to-face meetings, where teamwork and
collaborative thinking generate innovation, new ideas, and a
vibrant, interactive atmosphere.Requisition ID: 5116Reporting into:
VP, CX Strategy and Business OperationsRole Type: DirectorAbout
NICENICELtd.(NASDAQ: NICE)software products are used by 25,000+
global businesses, including 85 of the Fortune 100 corporations, to
deliver extraordinary customer experiences,fight financial crimeand
ensure public safety.Every day, NICE software managesmore than120
million customer interactions and monitors3+billion financial
transactions.Known as an innovation powerhouse that excels in AI,
cloud and digital, NICE is consistently recognized as the market
leader in its domains, with over 8,500 employees across 30+
countries.NICE is proud to be an equal opportunity employer. All
qualified applicants will receive consideration for employment
without regard torace, color, religion, national origin, age, sex,
marital status, ancestry, neurotype, physical or mental disability,
veteran status, gender identity, sexual orientation or any other
category protected by law.
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Keywords: NICE, Macon , Director, Sales Operations, Executive , Atlanta, Georgia
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