Renewal Specialist
Company: VirtualVocations
Location: Athens
Posted on: April 6, 2025
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Job Description:
A company is looking for a Renewal Specialist responsible for
managing customer accounts to ensure high renewal rates.
Key Responsibilities
Manage the renewal process for assigned customer accounts,
including contract negotiations
Utilize Salesforce to track account growth opportunities and
forecast retention rates
Engage with customers to resolve renewal-related inquiries and
improve overall satisfaction
Required Qualifications
Bachelor's degree in business or a related field
3+ years of experience in renewals, account management, or
sales
Strong proficiency in Salesforce or similar CRM tools
High competency in Excel, including analysis and reporting
capabilities
Familiarity with customer management tools and technologies
Keywords: VirtualVocations, Macon , Renewal Specialist, Other , Athens, Georgia
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